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Privacy Policy

    Using Our Contact Forms, Callback Requests, and Emails

  1. When someone uses our contact forms, callback requests or emails us directly we collect: your name, email address and any information you provide in the subject and message fields, your phone number on call back requests Our legal basis for processing this information is: Legitimate interest: To allow us to answer presales queries and record email exchanges with existing and potential customers. We do not use this information beyond responding to the specific query. Data is processed in the following locations: We use a third party, Google, to process our emails. This data is stored in the United States of America. Google is compliant with the EU-US Privacy Shield framework. Their GDPR compliant privacy policy can be located here We use a third party, Calendly, to schedule meetings through our website. If you schedule a meeting on our website, this data is stored in the United States of America. Calendlys privacy policy can be located here. See our Cookie policy for further information about the cookies used by this service We use a third party, Tawk.to, to provide live chat on our website. If you use our live chat feature, this data is stored in the United States of America. See our Cookie policy for further information about the cookies used by this service

    What is a cookie?

  1. Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files.

    Why do we use cookies?

  1. We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.

    How are third party cookies used?

  1. For some of the functions within our websites we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

    How do I reject and delete cookies?

  1. We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by Prista Oil or the websites of any third party suppliers by changing your browser settings see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies. You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. Note, that if you reject the use of cookies you will still be able to visit our websites but some of the functions may not work correctly.